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Booking terms and conditions

Peep Learning Ltd, the trading arm of Peeple, will invoice you within a few days of receiving this form, or you can pay by paypal (including credit card via Paypal). Delegate places will be confirmed on payment. Fees are refundable if cancelled up to three weeks before the course. For full details please see Booking and Cancellation Policy below.   
(Peep Learning Ltd VAT Registration no: 768 4173 94)

Booking and cancellation policy

This policy is intended to help organisations manage their training easily and efficiently. These terms and conditions are effective for all bookings, even if payment has not been received at the time of booking, and/or the delegate fails to attend the course.

Return of booking forms

  1. Booking forms should be submitted as soon as possible, at least six weeks before the course start date. Forms sent after this date will still be subject to the conditions outlined in this policy.

Numbers for training courses

  1. We run courses with a minimum of 8 delegates online or 8-14 face-to-face (depending on the course). Individuals can book single places on open courses, advertised on our website.

  2. If you wish to arrange a local courses but have fewer than 14  delegates then please contact us on training@peeple.org.uk or t 01865  397970.

Payment

  1. All booked places must be paid for within 30 days of the Invoice date or at least 4 weeks before the start date of the training course, whichever is sooner.

Refund and cancellation

  1. We will offer a full refund if a cancellation is made up to 21 days before the training event.

  2. Places cancelled less than 21 days before the start of the training course must be paid for in full.

  3. Delegates can transfer their paid-for place to a colleague, as long as the individual is eligible to attend and Peeple have been informed.

  4. Failure to attend will not entitle a delegate to a refund or a transfer.

  5. Peeple reserve the right to cancel a course at any time without liability.  If we cancel, delegates will be given as much notice as possible and offered an alternative training date or a refund.